All heating and hot water systems, including heat pumps require expert servicing so you can protect your investment, stay compliant, and enjoy peace of mind all year.
Servicing
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Benefits Of Regular Servicing
The benefits of servicing are immediate and long lasting. A well-maintained system runs efficiently, keeping energy costs down and performance consistent. Lifespan is extended, often adding years of reliable service before replacement becomes necessary. Servicing also reduces the risk of breakdowns, saving you from costly emergency repairs and the stress of sudden system failure.
For homeowners, this means a safe and comfortable environment where heating and hot water are always dependable. For landlords, regular servicing provides peace of mind that properties remain compliant, tenants are satisfied, and insurance policies are valid. For commercial property owners, routine servicing keeps operations running smoothly, avoids reputational damage, and ensures that staff and customers remain comfortable.
Our personable engineers make the process straightforward and supportive, giving you confidence that everything has been handled correctly. Clients who have implemented structured servicing plans with MQS report fewer breakdowns, lower operating costs, and far greater reliability. When you invest in regular servicing, you are not just maintaining equipment, you are protecting your property and your investment giving you peace of mind.
Key Features Of Our Servicing
Every service visit is delivered by MQS engineers with proven technical expertise and the right qualifications for your system. Our G3-certified engineers handle unvented hot water cylinders, while our heating specialists maintain advanced heat pump systems with equal care. Each visit begins with diagnostic and visual checks to detect potential issues, followed by detailed testing of system components. Safety valves are checked, immersion heaters and thermostats are tested, pressure is monitored, and pipework is inspected. Heat pumps also undergo temperature monitoring, leak detection, and diagnostic reviews of both indoor and outdoor units.
Preventative maintenance forms a central part of the process. Cleaning, calibration, and adjustment are included in every service to ensure your system continues to operate at peak efficiency. This approach prevents minor issues from escalating into major failures. At the end of every visit, we provide certification and detailed service records for warranty, insurance, and compliance purposes. Our engineers explain everything clearly, making sure you understand the condition of your system and any recommendations for future care. This thorough, methodical process positions MQS as a trusted servicing partner for homeowners, landlords, and commercial clients throughout Cornwall.
Servicing Challenges For Property Owners
Neglecting servicing creates challenges that affect families, landlords, and businesses alike. A heat pump that is not maintained loses efficiency, leading to higher energy bills month after month. An unvented hot water cylinder without an annual service carries safety risks and can invalidate both warranties and insurance policies. Problems are often invisible until a breakdown occurs, leaving property owners facing unexpected costs, disruption, and stress.
For homeowners, failures mean cold rooms and unreliable hot water. For landlords, they mean unhappy tenants and possible compliance breaches. For commercial property owners, downtime can damage reputation, disrupt operations, and lead to financial loss. The MQS team understands these pressures and has built its reputation on preventing them. Our engineers use their expertise to identify risks early and maintain systems to the highest standard. Investing in regular servicing protects your equipment, reduces your running costs, and eliminates the hidden risks that create much greater expense if ignored.
Consultation Call
We begin with a simple conversation about your system and needs, giving you clarity about the process and schedule.
Engineer Visit
Our qualified engineer attends at the agreed time, carrying out full checks and preventative maintenance with minimal disruption.
System Reporting
You receive certification and a detailed record of the service, including results and recommendations for ongoing care.
Ongoing Care
We provide reminders for future servicing and practical advice to keep your system working at peak performance.
Sector Experience In Servicing
Homeowners - We support families across Cornwall by keeping heating and hot water systems safe, efficient, and reliable.
Commercial Property Owners - We maintain systems for offices, shops, and hospitality venues, where downtime and compliance issues can cause significant losses.
Developers and Landlords - We provide servicing for multiple properties, helping protect investments and reduce long-term maintenance liabilities.
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Frequently Asked Questions About Servicing
How often should my heat pump be serviced?
A heat pump should be serviced at least once a year, and twice yearly if heavily used. Servicing keeps the system efficient, extends its lifespan, and validates manufacturer warranties. Our engineers perform full diagnostics, checks, and adjustments, ensuring you get the maximum performance from your system.
Do unvented hot water cylinders really need an annual service?
Yes. Regulations require annual servicing by a G3-qualified engineer. The service includes checks on safety valves, vessel pressure, thermostats, and immersion heaters. Without these inspections, your system can become unsafe and your insurance or warranty may be invalidated. MQS engineers provide the certification and reassurance you need.
Will servicing disrupt my household or business?
No. Our engineers complete servicing quickly and efficiently, with minimal disruption to your day. Most visits take only a few hours, and you receive a full record of work completed. We make sure you understand the results before we leave.
What happens if I do not service my system regularly?
Skipping servicing increases energy bills, shortens equipment lifespan, and raises the chance of costly breakdowns. For unvented cylinders, it also introduces safety risks and potential compliance failures. Regular servicing by MQS prevents these problems and gives you confidence that your system is safe and reliable.